How to reach us
The quickest way to reach us is by email. Write to [email protected] and a real person on our team will read your message. We aim to answer every genuine enquiry within 2 to 3 business days.
Email us
[email protected]
Usual reply time: 2 to 3 business days
What we can help with
We genuinely like hearing from our readers. Here are the kinds of messages we're happiest to get:
- Feedback: let us know what's working, what feels missing, or what you'd like us to write about next.
- Corrections: if a bonus offer, a payout time or any other detail in a review has changed or looks wrong, tell us and we'll check it out.
- Partnership enquiries: operators, software studios and agencies are welcome to reach out about working with us. Commercial arrangements never influence our rankings or our reviews.
What we can't help with
PokieCasino.blog is an independent review site, not a casino operator, so there are a few things that simply fall outside what we can do for you.
Account & withdrawal disputes
We don't have access to your personal casino account, so we can't manage or resolve issues tied to it, such as deposits, bonuses, verification checks or delayed withdrawals. Those need to go to the operator's own customer support team first. If that doesn't fix things, escalate to the casino's licensing body, such as the Malta Gaming Authority or the Curacao regulator, since formal player complaints are handled at that level.
Need gambling support?
If gambling has started to cause problems for you or someone you know, free and confidential help is available at any hour through Gambling Help Online on 1800 858 858. Our Responsible Gambling page has more details.